My GoToAssist page
The GoToAssist home page provides details about your
account, and gives
you quick access to applications and inventory, as well as
helpful tips to use GoToAssist effectively. You can use
contributed by the greater
Like any browser, your GoToAssist account includes a search bar
on every page, so you can query your data at any time. Simply type
questions in plain English, such as dell to find all the Dell
machines in your IT environment.
You can drill-down the resulting hit lists for more specific information.
You can also quantify by selecting relevant data from your resulting hit
list to create tables and charts.
(And you can also write queries in the SQL-like
GoToAssist Query Language,
developed especially to give you the flexibility and power you need
to answer just about any IT question.
allow you to visualize all aspects of your IT environment and statistics on
a single page so that you can monitor what's happening on an ongoing basis.
Use dashboards to display alerts, inventory, network management, server health,
and more. You can use the default dashboards in the Dashboard Configurator,
or create and customize your own. For example, create one for network
management, one for inventory management, and a third for user management.
Customize your dashboards by adding previously designed searches, either
queries you wrote or share-its that
you've gleaned from other GoToAssist users who shared their ideas. Since the
Crawler is continually reporting
new data, the dashboard
displays are dynamic and self-updating. You can add purpose-built
applications to your dashboards as well.
Use GoToAssist applications such as
the Alerting application,
Netflow application, and
Patch Management application --
and application widgets to solve specific problems.
Install and uninstall them from your
Application page, and add them
to customize your dashboards.
Use the Community section to take advantage of the expertise
and development of your peers. Fellow GoToAssist users have
created and shared some of their best
dashboards, and more,
and are talking about
them. If you have a question that leaves you scratching your head,
chances are that someone else does too. Check out the GoToAssist
community page to see what
other IT professionals have done. You can post your own gripes and
questions. Better yet, share the things that worked for you, and even
get recognition for it.